Can I change the AI consent again?

Yes. AI consent can be toggled any time in settings. Without consent, capture still works; you just type the fields yourself. The same consent is also required for Ask Berta.

How many scans do I get per month?

50 scans in your signup month, then 15 per month. A successful referral adds 25 bonus scans, up to 250 in total.

How many chat questions does the in-app assistant answer per month?

10 free questions per UTC calendar month on the free plan as a limit; for what Ask Berta can answer, see Ask Berta.

What is the monthly upload limit?

0.25 GB per user per calendar month across all upload paths.

Account and privacy – Berta Docs

Q: How do I delete my account?

Yourself, in the app: deletion removes the login identity first, then all data and stored files. The process is irreversible.

Q: Which languages does Berta support?

German and English. You switch the app language in settings.

In Berta you hold your data yourself: you set the app language (German or English) and AI consent any time in settings, export your data from the app, and delete your account yourself. Deletion is complete and irreversible – no detour through support.

Yes. You toggle AI consent any time in settings. When it's on, Berta reads data out of your photos. When you turn it off, capture still works – you just type the fields yourself. The same consent is also required for Ask Berta, the chat assistant. That keeps you in full control of the automatic processing.

Which languages does Berta support?

Berta comes in German and English. You switch the app language in settings; it also controls the language of the resale PDF.

Usage limits

Berta enforces the following limits per account:

Scans (AI extractions): 50 in the signup month, 15 per month afterwards. A successful referral adds 25 bonus scans, capped at 250 total referral bonus scans.
Chat questions: 10 free questions per UTC calendar month on the free plan. For what Ask Berta can answer and how voice input works, see Ask Berta.
Uploads: 0.25 GB per user per calendar month across every upload path.
Vehicles: up to 2 vehicles on the free plan; Berta Pro raises the limit.

Bonus scans and bonus chat questions accumulate across all your referrals up to their respective caps.

How do I export my data?

Via settings you download your data from the app. The export includes your vehicle records, captured documents and chat history. That way you always have your own copy of your vehicle record and aren't tied to the app.

How do I delete my account?

You run the account deletion yourself in the app. It removes the login identity first, then all data and stored files. The process is irreversible – deleted data can't be recovered. So export anything you want to keep beforehand.

How does Berta handle my photos?

When capturing, Berta downscales photos before upload to save data volume. The tire scan photos are not stored permanently. For how capture works in detail, see Capture.

What should I consider before deleting?

Since account deletion is irreversible, it's worth a quick look at your data before you trigger it. Export your vehicle record first if you want to keep the history or move it elsewhere – for example to hand it to a buyer. Only then delete the account. After deletion, the login identity, all data and the stored files are permanently removed and can't be brought back.

What does this mean for my privacy?

You decide whether Berta may read your documents automatically, you can get your data as an export any time, and you can delete your account completely yourself. These three building blocks give you control over your vehicle data – from the first photo to final deletion.