Ask Berta – the chat assistant

"Ask Berta" is the chat assistant built into Berta: you ask a question about your car, motorcycle or camper – typed or spoken – and get an answer that either comes straight from your own vehicle record or draws on general automotive knowledge. Every answer makes clear which of the two it is using.

What can I ask Berta?

Ask Berta answers questions about anything recorded for the selected vehicle – whether it's a car, motorcycle or camper: costs and spending, service and inspection history, fuel consumption, open reminders and stored documents. For example "When was the last oil change?" or "What has this vehicle cost me this year?".

Beyond that, Ask Berta also draws on general automotive knowledge that goes beyond what you have captured – for example explaining an unfamiliar warning light, or giving you a sense of typical maintenance intervals for your model. For safety-relevant topics (brakes, steering, airbags, tires, lighting), Berta always adds a recommendation to have it checked professionally.

How do I know whether an answer comes from my own record?

Any answer that states a fact from your vehicle record links back to the entry or document it came from, so you can verify every claim directly. When Berta instead answers from general knowledge, that is clearly framed as guidance rather than a fact from your record, with a note to check your owner's manual. If your recorded vehicle history simply doesn't have the answer, Berta says so honestly and suggests scanning the relevant receipt or adding the entry.

How do I ask a question – typed or by voice?

You can type your question or tap the microphone icon and speak it instead. Voice input works the same way in the app and on the web – Berta turns the recording into text, which you can review and edit before sending.

How many questions can I ask per month?

The free plan includes 10 chat questions per UTC calendar month. A successful referral adds 5 bonus questions, up to a maximum of 50 bonus questions in total – these bonus questions are a permanent addition to your quota and never reset or expire. Berta Pro has no monthly question limit: ask as many questions as you like. You can see your current usage right inside the chat.

Does Ask Berta need AI consent?

Yes. Ask Berta requires the same AI consent as automatic receipt extraction during capture: Berta assembles your vehicle record and sends it together with your question to an AI model. Without consent, Ask Berta isn't available. You can turn consent on or off any time in settings – see Account and privacy for details.

Your chat history is part of your vehicle record and included in the GDPR data export.